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Terms & Conditions

Terms & Conditions

The agreement outlined in these terms, known as the "Terms," is between the user, either a natural or legal person, who accesses or uses the Lamaison Design Platform or any services offered on it, and Lamaison Innovations & Design Private Limited, the company that operates the platform. The terms may be updated periodically.

 

Using the Lamaison Design Platform, you agree to be bound by these terms. Please do not use the platform if you do not accept any terms. You can contact us for more information at Support@lamaisondesign.in Other terms, policies, or guidelines may also apply to your use of the services, offers, or promotions provided by the company or its affiliates, known as Additional Terms.

 

These terms govern your use of the Lamaison Design Platform, including any transactions or dealings on the platform.

 

The following definitions apply to these terms: 

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"Lamaison Design Platform" refers to the website www.lamaisondesign.in and any corresponding mobile application, website, tablet, desktop, or other digital modes the company provides. It includes any applications controlled and managed by the company that interacts with the aforementioned digital modes. "Services" refers to interior designing services and other items offered for sale on the Lamaison Design Platform. 

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PART A - TERMS AND CONDITIONS FOR USING LAMAISON DESIGN

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GENERAL

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  • The terms of use outlined here specifically govern your access and use of the Lamaison Design Platform, which includes the ability to discover, select, and purchase our services listed on the platform at any time from locations where we provide service.

  • It's important to note that we may periodically change the terms of use for the Lamaison Design Platform. Please review these terms every time you use the platform to ensure you understand the current conditions. Additionally, we reserve the right to change the format and content of the platform or temporarily suspend its operation for updates, maintenance, or any other reason, at any time.

  • By accessing, browsing, or using the Lamaison Design Platform, you are indicating your agreement to these terms of use, the platform's privacy policy, and any other applicable policies or guidelines that may be updated periodically. These terms and the privacy and other applicable policies collectively comprise the "Agreement."

  • These terms and conditions are n electronic record under the IT Act, 2000 and related regulations, as well as any amendments to laws regarding electronic records made by the Information Technology Act, 2000. It was generated by a computer system and did not require any physical or digital signatures.

  • We give you permission to view and access the Lamaison Design Platform to identify services, make purchases, and process returns and refunds following the Return and Refund Policy. This permission is limited and can be revoked at any time.

  • By accepting this term and conditions, you confirm that you are 18 or older and have the legal competence to enter into it and comply with its terms. If a user is under 18, it is assumed that they are using the Lamaison Design Platform under the supervision of a parent or legal guardian who has read and agreed to the terms of this agreement, including those related to purchasing services on behalf of the minor user. If we become aware that a user is under 18 and using the platform without supervision, we reserve the right to deactivate their account without notice. Additionally, if you are using the services on behalf of a company or organization, you must represent that you have the authority to act on its behalf and that the entity accepts this agreement.

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REGISTRATION OF ACCOUNT

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  • To access services on the Lamaison Design Platform, you can register for an account or choose to check out as a guest. The registration process is only required once. You will be able to access the services after receiving a confirmation email from us after filling out the necessary forms and providing the required information during registration.

  • You are the only person authorized to use the account you created. It is your responsibility to keep your login credentials for the Lamaison Design Platform confidential and to restrict access to your device to prevent unauthorized access to your account. Your account is fully responsible for all actions you take.

  • You must log out of your account after each session and alert us immediately of any unauthorized use of your account or security breaches. Your breach of these terms of use releases us, our employees, agents, directors, and officers from all liability for any loss or harm that results. If you use another user's account without their permission, you could be held responsible for any losses they suffered or us. We reserve the whole right to restrict access to the Lamaison Design Platform, delete or alter any content, and terminate accounts at any moment without prior warning.

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COMMUNICATION AND UNSUBSCRIPTION

 

  • By accepting these terms & conditions, you also agree to receive news, updates and offers/campaign-related SMS on the mobile number provided by you. By accessing and using the Lamaison Design Platform and verifying your contact number with us, you give explicit consent to receive communications from our authorized representatives and us about new services or offerings through calls, SMS, email or other digital and electronic means. You will still receive these communications if your contact number is listed on the DND/NCPR list under the 2018 Telecom Commercial Notifications Customer Preference Regulations.

  • You can stop receiving marketing, promotional, and other notifications from us anytime by following the instructions in these communications.

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DISCLAIMER OF WARRANTIES, INACCURACIES OR ERRORS

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  • We at Lamaison platform will make every effort to ensure that all information and recommendations related to services, offerings, or otherwise ("Information") provided on the Lamaison Design Platform are correct at the time of inclusion on the platform. However, we cannot guarantee the accuracy of the information. 

  • You acknowledge that the information is being provided to you on the condition that you will evaluate its suitability before using it or making any decision based on it. The information on the Lamaison Design Platform should not be considered an invitation to invest in us or any affiliates. Using the Lamaison Design Platform and the information is at your own risk. We, our affiliates, and their officers, employees, or agents will not be liable for any loss, damage or expense resulting from your access to, use of, or Lamaison Design on any third-party website linked to this Lamaison Design Platform, this website, or the information.

  • Lamaison Design Platform is not responsible for the content of any third-party sites and do not make any representations about the accuracy of the content on those sites. If you choose to access links to any third-party platforms, you do so at your own risk and expense.

  • To help users identify the services they want, we provide visual representations on the Lamaison Design Platform, including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics, and other visual aids. Although we make a reasonable effort to provide accurate visual representations, we do not guarantee the exactness of these representations or descriptions of the services. 

  • We do not recommend using any services, process, equipment, or formulation that would conflict with any patent. We make no representation or warranty, express or implied, that their use would not infringe any patent or other proprietary rights.

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We do not make any promises or provide any representations or warranties regarding the following:

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  • Regarding the quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/use or the content (including services or pricing information or specifications) on the Lamaison Design Platform.

  • Availability of services at all times

  • That the operation of the Lamaison Design Platform, including the features in any content, information, and services on the Lamaison Design Platform or any third-party sites or services linked to the Lamaison Design Platform, will be uninterrupted, or that defects will be corrected, or that the Lamaison Design Platform or the servers that make such content, information, and services available.

  • The Lamaison Design Platform and the services are provided to you "as is" and "where-is" without any representations or warranties. We and any third-party providing services or content to this website make no representations or warranties, either express, implied, statutory or otherwise, or non-infringement of third-party rights, concerning the Lamaison Design Platform, the information, or any services to which the information refers. If you claim any damages from us we will not be liable to you. Even if we have previously been in contact with you, we will not be liable for anything arising from or related to your use of the site or your inability to use the site.

  • To the extent allowed by applicable law, we, our officers, agents, employees and directors, do not accept any responsibility for any loss, damage, expenses, liabilities, claims, or injury caused by the failure of performance, omission, interruption, error, delay, virus, communication, unauthorized access, theft, destruction, alteration, or use of records on the Lamaison Design Platform.

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AVAILABILITY AND ACCESSIBILITY OF THE LAMAISON DESIGN PLATFORM

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  • We manage and operate this Lamaison Design Platform from India, and we make no representation that the services available on the Lamaison Design Platform are suitable for use; other locations outside India may also be able to use it. If you use this Lamaison Design Platform from outside India, you are fully responsible for compliance with all applicable local laws. These Terms of Use do not constitute, and these Terms of Use may not be used for or in connection with any promotional activities. 

  • We operate several websites offering services, content, and other functionalities to specific regions worldwide. Due to availability, local or regional laws, shipment, and other factors, Services may differ from one region to another. We do not guarantee or represent that a user in one region can obtain the Services from our site in another, and we may cancel a user's order. You may redirect a user to your site based on their region if they attempt to order Services offered on a site outside their region.

  • The information we publish on the internet may include references or cross-references to our Services. These references do not imply that our services will be available in your country. Please consult our local business contact for information regarding your services.

  • We constantly monitor user accounts to prevent fraudulent activity. Users with multiple accounts or fraudulently using referral vouchers will be subject to legal action. We reserve the right to recover the cost of goods, collection charges, and lawyer fees from those who use the Lamaison Design Platform fraudulently. We at Lamaison Design Platform reserve the right to take legal action against users who engage in fraudulent use of the Lamaison Design Platform or any other unlawful acts or omissions violating these terms and conditions. If we detect fraudulent or declined transactions, we reserve the right to immediately delete the account and cancel all past and pending orders without liability. In such circumstances, we won't be held responsible for any returns.

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INTERACTION WITH THIRD PARTIES AND LINKS TO THIRD-PARTY WEBSITES

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Using the Lamaison Design Platform may lead to interactions with third parties or links to third-party websites. Any correspondence, purchases, promotions, or other terms and conditions related to these interactions or links are solely between you and the third party. We are not responsible for any correspondence, purchases, promotions, or other terms and conditions associated with these interactions or links and any liability or obligations resulting from them.

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COPYRIGHTS IN LAMAISON DESIGN CONTENT

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  • The content on the Lamaison Design Platform, including text, graphics, and sound, is protected by copyright and other intellectual property rights. These rights are either owned by the company or licensed to them, allowing the company to use the content as part of the Lamaison Design Platform. They retain the copyright on all information, trademarks, and graphics on the platform, and any use of these without permission is prohibited.

  • Users are granted a limited license to use and display the Lamaison Design Content on your personal computer for your personal use. This includes identifying services, making purchases, and processing returns and refunds according to our return and refund policy. You can also use and print copies of the information on the Lamaison Design Platform for personal use and store the files on your computer for personal use, not for business purposes. This license is granted to you by us when you register on the Lamaison Design Platform.

  • You may only use and display the Lamaison Design Content on the Lamaison Design Platform for personal use, subject to a limited, revocable license granted to you by us when you register on the platform. This license allows you to identify services, make purchases, process returns and refunds, and use and print copies of the information for personal use only. Any other use, including copying, distributing, reproducing, modifying, or selling for commercial gain, is strictly prohibited without our express written consent.

  • The license granted to you for using the Lamaison Design Platform does not allow for reselling services or commercial use of the platform or its content. You are also not permitted to download or copy users' login credentials, use data mining tools, or create and publish your database featuring parts of the Lamaison Design Platform.

  • If you believe that your intellectual property rights have been violated, please get in touch with us at Support@lamaisondesign.in with details of your concerns. 

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TRADEMARKS

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All trade names, logos, and trademarks associated with us and our services, denoted with TM, are proprietary to us or our affiliates. These trademarks may not be used in connection with services we do not provide.

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LICENSE AND USE OF YOUR CONTENT

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  • You give us the right to use any content you post on the platform without additional approval or compensation, for an indefinite time, in any form of media or technology currently known or developed in the future. You also agree to take any necessary actions to ensure we can fully utilize these rights, such as signing necessary documents at our request.

  • You agree to give us a royalty-free, perpetual, and non-exclusive license to use, reproduce, publish, and distribute any content you post on the Lamaison Design Platform in any form. You also agree to waive any claim over any feedback, comments, ideas, or suggestions you provide through the platform. If we become aware of any illegal or inappropriate use of the platform, we reserve the right to take appropriate action, including reporting it to law enforcement authorities and cooperating with their investigations.

  • You grant us a license to use any content you submit to the Lamaison Design Platform, such as images and comments, without additional approval or compensation. We reserve the right to remove or report any content that violates laws or infringes on the rights of others. You are solely responsible for your actions and the actions of any person using your account and agree to indemnify and hold us and our affiliates harmless from any claims or demands made by a third party due to your use of the platform.

  • If you violate any terms and conditions of this agreement, your right to use the Lamaison Design Platform will be terminated automatically. Additionally, we reserve the right to cancel your access to the platform at any time and without notice. After termination, you must destroy any content downloaded or printed from the platform. Any provisions of this agreement that create obligations or rights that survive termination or expiration of the agreement will continue to be in effect after the termination of your use of the platform.

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USER WARRANTIES AND RESTRICTIONS

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  • You agree that using the Lamaison Design Platform and any services offered will comply with all applicable laws and regulations. You also confirm that all information you provide about the platform and services is accurate and lawful and will not cause harm or injury to any person or entity. If any of the information provided is false or inaccurate, we reserve the right to reject your registration, cancel any orders, and restrict your use of the services in the future without notice. You also agree to indemnify us and our affiliates for any claims made against us by a third party due to a breach of these warranties.

  • You agree to only use the Lamaison Design Platform for lawful purposes and not engage in any actions that may harm the platform or its content or are not intended by the platform. You are granted a license to access and use the platform solely to utilize the services per these terms.

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 You accept the terms that you will not engage in the listed below actions:

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  • Alter or interfere with the functioning of Lamaison Design Platform, including but not limited to hacking or attempting to gain unauthorized access to any part of the platform or its content; or using any automated means, including bots or scrapers, to access or extract data from Lamaison Design Platform.

  • Access or use non-public areas of Lamaison Design Platform, our computer systems, or the technical delivery systems of our providers;

  • Make false or misleading claims about the Services or any negative or derogatory statements about Lamaison Design Platform or the Services.

  • Engage in any activity that would disrupt or damage the functionality or security of Lamaison Design Platform or Services, such as uploading viruses or harmful codes or making malicious or false statements about the platform or its services.

  • Introduce any harmful software, such as trojans or viruses, or use bots or scraping techniques to collect information from the Lamaison Design Platform without authorization.

  • Gain unauthorized access to any part of Lamaison Design Platform or any other systems or networks connected to Lamaison Design Platform or any of the Services offered on or through Lamaison Design Platform, by hacking, password mining or any other illegitimate means; or

  • Gain unauthorized access to any part of Lamaison Design Platform, any other systems or networks connected to Lamaison Design Platform, or any of the Services offered on or through Lamaison Design Platform. 

  • Attempt to bypass or circumvent any security measures or access controls on Lamaison Design Platform or any connected network or server or interfere with the proper functioning of Lamaison Design Platform or any connected network or server.

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It is prohibited to host, upload, display, modify, publish, update, or share any information on or through the Lamaison Design Platform that:

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  • It is not your own and for which you have no legal right to share.

  • It is harmful, harassing, defamatory, obscene, pornographic, invasive of another's privacy, hateful, or otherwise illegal.

  • Injures minors in any way;

  • Patents, trademarks, copyrights or other proprietary rights are violated;

  • Violates any current law;

  • The act of impersonating or defaming another individual;

  • A computer resource which contains software viruses or other computer codes, files, or programs designed to interrupt, destroy, or limit its functionality.

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INDEMNIFICATION AND LIMITATION OF LIABILITY

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Indemnifying, defending, and holding harmless us, our affiliates, officers, directors, employees, consultants, licensors, agents, and representatives against any claims, losses, liabilities, damages, and costs resulting from the use or access to the Lamaison Design Platform or the Services, violation of these Terms of Use, or infringement of intellectual property or other rights about third parties or us will be your responsibility. Any claim, loss, liability, or demand will be notified to you promptly. Besides this, you agree to assist us in defending any such claim, loss, liability, damage, or cost at your expense.

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APPLICABLE LAW AND JURISDICTION

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The Terms of Use are governed by and to be interpreted by the laws of India without regard to the choice or conflict of law provisions of any jurisdiction. In case of a dispute arising from these Terms of Use or any related disputes concerning the Lamaison Design Platform, whether in contract or tort, you agree to submit to the jurisdiction of the Mumbai, India courts to resolve all such disputes.

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GRIEVANCE OFFICER

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According to applicable law, any grievance you may have regarding the information you have shared with us hereunder, how it has been handled, or the Services being provided hereunder may be directed to the grievance officer at the following address:

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Name: xxxxxxxxxx

Designation: Grievance Officer

Email Address: verun.kapoor@lamaisondesign.in

Customer care: xxxxxxxxxx 

Office: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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FORCE MAJEURE

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We will not be responsible if an event beyond our reasonable control causes a delay or failure to comply with its obligations.

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WAIVER

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No provision of these Terms of Use will be deemed waived, and no breach will be pardoned unless such waiver or consent is in writing and signed by us. If we consent to or waive any breach on your part, whether expressed or implied, it does not constitute consent to, waiver of, or excuse for any similar or subsequent breach on your part.

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SEVERABILITY

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A court of competent jurisdiction may hold any provision of these Terms of Use unenforceable under applicable law. Therefore, that provision will be excluded from these Terms of Use. The remainder of these Terms of Use would be interpreted under the terms of that provision if such provision were excluded. 

 

AMENDMENT

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The Terms of Use may be amended and modified from time to time without prior notice. We recommend you regularly review the Terms of Use available on the Lamaison Design Platform.

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MISCELLANEOUS

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You accept these Terms of Use and the terms and conditions of third parties, such as bank offers and brand promotional offers, whose links, if any, may appear on the Services. We are not responsible for any transactions between ourselves and such third parties. Our rights and liabilities regarding any Services we provide shall be limited to those covered by these Terms of Use.

 

NODAL OFFICER

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Name: xxxxxxxxxxxxxxxxxx

Designation: Nodal Officer

Email Address: mf.designer@lamaisondesign.in

Office: xxxxxxxxxxxxxxxxxxxx

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